By Gavin Stevens on 12/28/2008 2:54 PM

Well, I have to say, I am quite pleased to receive an award for my work on Call On CRM. This product has been my baby for the last 2 years and I'm happy to receive some recognition for all the hard work that went into making this product what it is... "Companies displaying vision, leadership and attention to detail were selected by the editors of Customer Interaction Solutions to receive the prestigious award."

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By Gavin Stevens on 12/5/2008 2:54 PM

If you've been keeping track, you'll notice we recently changed our product name from Call On ACT! to Call On CRM.  Specifically our product is now called "Call On CRM for ACT!" as Call On CRM is a blanket term to signify our product.  We did this to make our product name act as more of a blanket name for other CRM product integration instaead of targeting ACT! specifically.

Our new product, Call On CRM for ACT! is still in it's beta release phase, but the beta is looking pretty solid, we may push it out as a release here in a few days.  Our new version v1.1 is a major upgrade from Call On ACT! v1.0.  New features in v1.1 from v1.0 include:

Reverse phone / contact lookup features using WhitePages.com and ZoomInfo.com This allows you to search WhitePages.com and ZoomInfo.com's databases for a matching contact or company using the phone number or caller id info on an incoming unknown call.  This way you can quickly create a new contact by pre-populating the contact's details instead of having...

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